Key Contact Information
- Data Protection Officer: mageran.ai@gmail.com
- Company Address: Bali, Indonesia (PT. Nusa Ventura Putra)
- Jurisdiction: Indonesian legal jurisdiction for all disputes
- Response Time: 72 hours for data subject requests
1. Data Collection Practices
A. Google Account Access (Required for Authentication)
- Email address — Account identification and communication
- Display name — Dashboard personalization
- Profile picture URL — User interface display only (not stored permanently)
Legal Basis: Contractual necessity (Article 6(1)(b) GDPR equivalent under Indonesian UU PDP).
B. Content Generation Data
Image/Video Inputs: Uploaded logos, reference images, source videos; Text prompts and style descriptions. Retention: Temporary processing only; deleted within 24 hours unless saved to user gallery.
Generated Outputs: AI-generated images/videos stored in user's private gallery; Metadata: creation timestamp, prompt hash (not full prompt), resolution.
C. MAGER KLIP Specific Data
When using auto-clipping features:
- Source URLs (YouTube/TikTok/Instagram video links provided by user)
- Clipped segments (start/end timestamps, selected scenes)
- Exported videos (stored until manual deletion or account termination)
D. Social Media Integration (Optional)
YouTube: Minimum necessary permissions for video uploads only (youtube.upload scope). No access to private videos, messages, or analytics beyond upload confirmation.
TikTok (Content Posting API):
- Permissions Requested: video.upload (Content Posting API)
- Data Accessed: Creator nickname, account ID, max video duration limits
- Consent Declaration: Before posting, users must explicitly consent to TikTok's Music Usage Confirmation, Commercial content disclosure requirements (if applicable), Privacy level selection (public/private/friends-only)
- No access to: TikTok messages, analytics, follower lists, or private content
- Data Retention: OAuth tokens stored encrypted; revoked immediately upon user disconnection
Instagram: Basic profile and media upload permissions only.
E. Payment Processing (Midtrans)
- Processor: Midtrans (Indonesian payment gateway)
- Data stored by MAGER AI: Transaction ID, status (success/failed), amount in IDR, timestamp
- NOT stored by us: Credit card numbers, CVV, debit card PINs, or full PAN (Primary Account Number)
- Midtrans compliance: PCI-DSS Level 1 certified; we never touch raw card data
2. Data Usage & Sharing
Key Statement: We do not sell your personal data to third parties.
Internal Usage:
- Service Provision: Generating content, managing accounts, processing payments
- Customer Support: Troubleshooting generation failures, API errors
- Platform Optimization: Analytics on feature usage (aggregated, anonymized)
- Security: Fraud detection, abuse prevention (rate limiting, bot detection)
Third-Party Sharing:
Data shared ONLY when necessary:
- Google — OAuth tokens, email (Authentication)
- TikTok — Video file, title, hashtags, commercial disclosure flag (Content posting via API)
- YouTube — Video file, metadata, privacy setting (Content upload)
- Midtrans — Email, transaction amount (Payment processing)
- Cloudflare — IP address anonymized (DDoS protection)
Google API Services Compliance:
Mageran AI adheres to the Google API Services User Data Policy, including Limited Use requirements:
- We use data from Google APIs only to provide and improve MAGER AI services
- We do not share Google-sourced data with third parties except as disclosed herein
- We do not retain data longer than necessary for service provision
3. Security Measures
Technical Safeguards:
- Encryption at rest (AES-256 for databases)
- Encryption in transit (TLS 1.3 for all API communications)
- Access control (Role-based; production DB access limited to 2 engineers)
- Backups (Daily encrypted, retained 30 days)
Organizational Measures:
- NDAs with all employees/contractors
- Regular security audits (annual)
- Incident response plan for data breaches
Important Disclaimer: No system is 100% secure. Use of the platform constitutes acknowledgment of inherent internet transmission risks.
4. Data Retention Policy
- Account data (email, OAuth tokens): Account active + 90 days post-deletion
- Generated content (images/videos in gallery): Until manual delete or account closure
- Payment records: 7 years (Indonesian tax law requirement)
- Server logs (IP, request timestamps): 30 days
- TikTok/YouTube OAuth tokens: Until user disconnects or revokes
Right to Erasure: Users may request full data deletion via email. We respond within 72 hours and execute within 30 days, except for payment records retained per Indonesian law.
5. Cookies & Tracking Technologies
The platform uses:
- Essential cookies: Session management, HTTP-only, Secure flag
- Analytics pixels: Meta/Facebook, Google Analytics 4, TikTok Pixel
Purpose: Traffic analysis, conversion tracking, marketing optimization.
User Control: Manage via browser settings or Indonesian cookie consent tools.
TikTok Pixel Specifics: Tracks page views and button clicks (Generate, Upgrade). Does NOT collect personally identifiable information (PII) directly. Anonymized event data sent to TikTok for ad targeting optimization.
6. Special Provisions
Minors & Age Restrictions:
This platform is not intended for use by minors under 18 years old as per applicable laws in the Republic of Indonesia (UU PDP) and TikTok's minimum age requirement (13+ for app usage, but 18+ for commercial content creation). We do not knowingly collect data from individuals under 18. If discovered, accounts will be terminated.
International Data Transfers:
- Primary hosting: Indonesia (local servers where possible)
- Third-party services: Google (US/SG), TikTok (US/Singapore), Midtrans (Indonesia)
- Safeguards: Standard Contractual Clauses (SCCs) or adequacy decisions per Indonesian UU PDP Article 28
Policy Updates:
Policies may be updated at any time with immediate effect upon publication on https://mageran.ai/privacy-policy. Material changes notified via in-app banner or email (7 days prior). Users should review periodically; continued use = acceptance.
TikTok-Specific Privacy Notice:
When using MAGER KLIP's TikTok auto-post feature:
- You are the Data Controller for content posted to TikTok — we act as processor only
- TikTok's Privacy Policy applies to how they handle your video after upload
- We do not store copies of videos sent to TikTok beyond temporary processing cache (cleared within 1 hour)
- Commercial disclosure: If you enable Branded Content toggle, this metadata is transmitted to TikTok and visible on your post per their guidelines
7. Indonesian UU PDP Compliance
This policy complies with Indonesia's Undang-Undang Pelindungan Data Pribadi (UU PDP):
- Article 4 (Lawful processing basis)
- Article 20 (Data subject rights)
- Article 28 (Cross-border transfer safeguards)
- Article 32 (Security obligations for data controllers)
Data Subject Rights:
- Access to your personal data
- Correction of inaccurate data
- Deletion of data (right to be forgotten)
- Data portability (export in JSON format)
Email mageran.ai@gmail.com with subject "UU PDP Request".